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Full Resource Name:

Council of Community Services

AKA:

(The Drop In Center)

Address

356 Campbell Ave, SW
Roanoke North Office
Roanoke, VA 24016

(540) 982-2437

https://councilofcommunityservices.org/hiv-prevention-and-care/

Click here to hide the map.

AKA:

(The Drop In Center)

Description:

The Council of Community Services Drop-In Center provides access to information/education, resources and services in the prevention and care of HIV/STDs and Hepatitis C (HCV). The Center offers compassionate support services for person affected by HIV/AIDS and HCV. The Center also provides CHARLII services and supports the groundwork for community building projects in a safe and confidential environment.

Hours:

Campbell Office Location (New hours 2025)

Monday: 10:00 am - 5:00 pm
Tuesday & Friday: 9:00am - 5:00pm
Wednesday: By appointment only
Thursday: 9:00am - 7:00pm

CLOSED for lunch 1:00pm-2:00pm Testing Clinic 9:00am - 12:30pm, 2:00pm - 4:30pm

Is Shelter?

No

Related Resource

Virginia Department of Health

Date of Official Change:

August 1, 2022

Address Listings

Physical

2328 Williamson Road
Roanoke, VA 24012

Physical

111 Brunswick Lane
Marion, VA 24354

Physical

159 Executive Drive
Suite J
Danville, VA 24541

Physical (Primary)

356 Campbell Ave, SW
Roanoke North Office
Roanoke, VA 24016

Contacts

Website

Primary Contact

https://councilofcommunityservices.org/hiv-prevention-and-care/

Email

dropnctr@councilofcoomunityservices.org

Phone Numbers

Phone-Roanoke Campbell Ave - Appointments

(540) 982-2437

Fax

(540) 342-2204

Phone-Appalachian

(276) 781-0500

Phone-Danville

(434) 483-5983

Phone-Roanoke North

(540) 904-7254

Phone- RWHAP Assessment Center (Roanoke Campbell Ave)

(540) 985-0131

Services

Click here to show all service details. Or click on a service name to see its details specifically.

Click here to hide all service details.

AIDS/HIV Prevention Counseling

Special Notes/Funding

Community Based Organization

Required Documents

Call for details

Eligibility

No restrictions

Fees

No fees/not applicable

Intake Procedure

Telephone for service

Languages

English

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Virginia
    • Alleghany County
      • Botetourt County
        • Covington City County
          • Craig County
            • Danville City County
              • Roanoke County
                • Roanoke City County
                  • Salem County
                    • Smyth County
                    Edit Service DetailsClick here to see this service (LH-2700.0150) and related services within the Service Tree.
                    Case/Care Management

                    Special Notes/Funding

                    Community Based Organization

                    Hours

                    Monday-Friday 9:00 a.m.-6:00 p.m. Wednesday Close at 1:00 p.m.

                    Required Documents

                    Call for details

                    Eligibility

                    No restrictions

                    Fees

                    No fees/not applicable

                    Intake Procedure

                    Telephone for service

                    Languages

                    English

                    Service Area

                    Roanoke County, Roanoke City County, Montgomery County, Salem County, Alleghany County, Bedford County, Bland County, Botetourt County, Buchanan County, Carroll County, Craig County, Dickenson County, Floyd County, Franklin County, Giles County, Grayson County, Henry County, Lee County, Patrick County, Pulaski County, Rockbridge County, Russell County, Scott County, Smyth County, Tazewell County, Washington County, Wise County, Wythe County

                    Geography Served

                      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                    • Virginia
                      • Alleghany County
                        • Botetourt County
                          • Covington City County
                            • Craig County
                              • Danville City County
                                • Roanoke County
                                  • Roanoke City County
                                    • Salem County
                                      • Smyth County
                                      Edit Service DetailsClick here to see this service (PH-1000) and related services within the Service Tree.
                                      Drug Related Harm Reduction Programs

                                      Description

                                      If you or someone you know is using drugs, we can help. Drop-In Center North, located at 2328 Williamson Road provides access to syringe exchange mobile unit (for clean needles and needle disposal), risk reduction counseling, HIV and Hepatitis C testing, would care/clean works kits, linkage to care, and more. We also offer harm reduction, skill-building classes, at our office and at treatment centers across Southwest Virginia.

                                      Eligibility

                                      To be eligible for our syringe exchange mobile services you MUST stop by for intake at our physical location on Williamson Road.

                                      Geography Served

                                        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                      • Virginia
                                        • Alleghany County
                                          • Botetourt County
                                            • Covington City County
                                              • Craig County
                                                • Danville City County
                                                  • Roanoke County
                                                    • Roanoke City County
                                                      • Salem County
                                                        • Smyth County
                                                        Edit Service DetailsClick here to see this service (RX-8470.1900) and related services within the Service Tree.
                                                        Ex-Offender Reentry Programs

                                                        Geography Served

                                                        None

                                                        Edit Service DetailsClick here to see this service (FF-1900) and related services within the Service Tree.
                                                        General Harm Reduction Test Strip Distribution

                                                        Geography Served

                                                        None

                                                        Edit Service DetailsClick here to see this service (RX-8470.1900-180.30) and related services within the Service Tree.
                                                        Hepatitis Testing

                                                        Description

                                                        The Drop-In Center provides free, confidential rapid finger-stick HIV testing and finger-stick HCV screening by trained staff through use of OraSure and OraQuick tests. These tests are highly accurate and can provide preliminary results in 20 minutes.* There is no appointment necessary to be tested. *The OraQuick test is more than 99% accurate at detecting HIV antibodies if they are present. The body can take 3-6 months to start producing these antibodies after the contraction of HIV. Someone who has contacted HIV may not test positive for up to 6 months and certain medications can cause even more of a delay. During your testing session, you will be asked about these specific medications. It is important to be honest about your medical history.

                                                        Geography Served

                                                          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                        • Virginia
                                                          • Alleghany County
                                                            • Botetourt County
                                                              • Covington City County
                                                                • Craig County
                                                                  • Danville City County
                                                                    • Roanoke County
                                                                      • Roanoke City County
                                                                        • Salem County
                                                                          • Smyth County
                                                                          Edit Service DetailsClick here to see this service (LF-4900.2200) and related services within the Service Tree.
                                                                          HIV Testing

                                                                          Geography Served

                                                                            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                          • Virginia
                                                                            • Alleghany County
                                                                              • Botetourt County
                                                                                • Covington City County
                                                                                  • Craig County
                                                                                    • Danville City County
                                                                                      • Roanoke County
                                                                                        • Roanoke City County
                                                                                          • Salem County
                                                                                            • Smyth County
                                                                                            Edit Service DetailsClick here to see this service (LF-4900.2400) and related services within the Service Tree.
                                                                                            Homelessness Prevention Programs

                                                                                            Description

                                                                                            The CHRC has several different programs that offer assistance for individuals and families that are in danger of becoming homeless. In order to help those most at-risk of losing their housing, the CHRC coordinates referrals through Central Intake to ensure these resources are reaching households most at risk of experiencing homelessness. The homeless prevention programs require a referral from Central Intake (https://www.roanokeva.gov/357/Central-Intake---One-Door).

                                                                                            Required Documents

                                                                                            Social Security Cards (Household) ID for household members 18+ Intent to rent form Lease with signatures Pay stubs or benefit statement Current bank account balance (printed) Court documents Proof of eviction if doubled up

                                                                                            Eligibility

                                                                                            In order to receive financial assistance or services through the CHRC, individuals and families – whether homeless or housed – must at least meet the following minimum requirements: The household must reside in the Blue Ridge Continuum of Care service area. The CoC service area covers the counties of Alleghany, Botetourt, Craig, Roanoke and the cities of Covington, Roanoke, and Salem. The household must be: Homeless or at risk of losing its housing. No appropriate housing options have been identified. The household lacks the financial resources and support networks needed to obtain immediate housing or remain in its existing housing. The household must meet income requirements (income limits vary by program). Any individual or family provided services through the CHRC must have an initial consultation with a case manager or other authorized representative who can determine the appropriate type of assistance to meet their needs.

                                                                                            Geography Served

                                                                                              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                                            • Virginia
                                                                                              • Alleghany County
                                                                                                • Botetourt County
                                                                                                  • Covington City County
                                                                                                    • Craig County
                                                                                                      • Danville City County
                                                                                                        • Roanoke County
                                                                                                          • Roanoke City County
                                                                                                            • Salem County
                                                                                                              • Smyth County
                                                                                                              Edit Service DetailsClick here to see this service (BH-0500.3140) and related services within the Service Tree.
                                                                                                              LGBTQ2+ Support Groups

                                                                                                              Geography Served

                                                                                                                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                                                              • Virginia
                                                                                                                • Alleghany County
                                                                                                                  • Botetourt County
                                                                                                                    • Covington City County
                                                                                                                      • Craig County
                                                                                                                        • Danville City County
                                                                                                                          • Roanoke County
                                                                                                                            • Roanoke City County
                                                                                                                              • Salem County
                                                                                                                                • Smyth County
                                                                                                                                Edit Service DetailsClick here to see this service (PN-8100.4500-400) and related services within the Service Tree.
                                                                                                                                Needle Exchange and Injection Supplies

                                                                                                                                Description

                                                                                                                                If you or someone you know is using drugs, we can help. Drop-In Center North, located at 2328 Williamson Road provides access to syringe exchange mobile unit (for clean needles and needle disposal), risk reduction counseling, HIV and Hepatitis C testing, would care/clean works kits, linkage to care, and more. We also offer harm reduction, skill-building classes, at our office and at treatment centers across Southwest Virginia.

                                                                                                                                Eligibility

                                                                                                                                To be eligible for our syringe exchange mobile services you MUST stop by for intake at our physical location on Williamson Road.

                                                                                                                                Offered Outside of Physical Location

                                                                                                                                Yes

                                                                                                                                Geography Served

                                                                                                                                None

                                                                                                                                Edit Service DetailsClick here to see this service (RX-8470.1900-180.60) and related services within the Service Tree.
                                                                                                                                Rapid HIV Tests

                                                                                                                                Special Notes/Funding

                                                                                                                                Community Based Organization

                                                                                                                                Description

                                                                                                                                The Drop-In Center provides free, confidential rapid finger-stick HIV testing and finger-stick HCV screening by trained staff through use of OraSure and OraQuick tests. These tests are highly accurate and can provide preliminary results in 20 minutes.* There is no appointment necessary to be tested. *The OraQuick test is more than 99% accurate at detecting HIV antibodies if they are present. The body can take 3-6 months to start producing these antibodies after the contraction of HIV. Someone who has contacted HIV may not test positive for up to 6 months and certain medications can cause even more of a delay. During your testing session, you will be asked about these specific medications. It is important to be honest about your medical history.

                                                                                                                                Hours

                                                                                                                                Monday-Friday 9:00 a.m.-6:00 p.m. Wednesday Close at 1:00 p.m.

                                                                                                                                Required Documents

                                                                                                                                Call for details

                                                                                                                                Eligibility

                                                                                                                                No restrictions

                                                                                                                                Fees

                                                                                                                                No fees/not applicable

                                                                                                                                Intake Procedure

                                                                                                                                Telephone for service

                                                                                                                                Languages

                                                                                                                                English

                                                                                                                                Service Area

                                                                                                                                Roanoke County, Roanoke City County, Montgomery County, Salem County, Alleghany County, Bedford County, Bland County, Botetourt County, Buchanan County, Carroll County, Craig County, Dickenson County, Floyd County, Franklin County, Giles County, Grayson County, Henry County, Lee County, Patrick County, Pulaski County, Rockbridge County, Russell County, Scott County, Smyth County, Tazewell County, Washington County, Wise County, Wythe County

                                                                                                                                Geography Served

                                                                                                                                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                                                                                • Virginia
                                                                                                                                  • Alleghany County
                                                                                                                                    • Botetourt County
                                                                                                                                      • Covington City County
                                                                                                                                        • Craig County
                                                                                                                                          • Danville City County
                                                                                                                                            • Roanoke County
                                                                                                                                              • Roanoke City County
                                                                                                                                                • Salem County
                                                                                                                                                  • Smyth County
                                                                                                                                                  Edit Service DetailsClick here to see this service (LF-4900.2400-700) and related services within the Service Tree.
                                                                                                                                                  Rapid Re-Housing Programs

                                                                                                                                                  Description

                                                                                                                                                  The CHRC has funding for individuals and families that are literally homeless and have limited resources to obtain housing on their own. The CHRC offers short term financial assistance and connection to services to assist clients to achieve stability quickly. This program is known as rapid re-housing. The rapid re-housing program requires a referral from a shelter or case worker to be considered.

                                                                                                                                                  Eligibility

                                                                                                                                                  In order to receive financial assistance or services through the CHRC, individuals and families – whether homeless or housed – must at least meet the following minimum requirements: The household must reside in the Blue Ridge Continuum of Care service area. The CoC service area covers the counties of Alleghany, Botetourt, Craig, Roanoke and the cities of Covington, Roanoke, and Salem. The household must be: Homeless or at risk of losing its housing. No appropriate housing options have been identified. The household lacks the financial resources and support networks needed to obtain immediate housing or remain in its existing housing. The household must meet income requirements (income limits vary by program). Any individual or family provided services through the CHRC must have an initial consultation with a case manager or other authorized representative who can determine the appropriate type of assistance to meet their needs.

                                                                                                                                                  Geography Served

                                                                                                                                                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                                                                                                  • Virginia
                                                                                                                                                    • Alleghany County
                                                                                                                                                      • Botetourt County
                                                                                                                                                        • Covington City County
                                                                                                                                                          • Craig County
                                                                                                                                                            • Danville City County
                                                                                                                                                              • Roanoke County
                                                                                                                                                                • Roanoke City County
                                                                                                                                                                  • Salem County
                                                                                                                                                                    • Smyth County
                                                                                                                                                                    Edit Service DetailsClick here to see this service (BH-0500.7000) and related services within the Service Tree.
                                                                                                                                                                    Safer Sex Education

                                                                                                                                                                    Geography Served

                                                                                                                                                                      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                                                                                                                    • Virginia
                                                                                                                                                                      • Alleghany County
                                                                                                                                                                        • Botetourt County
                                                                                                                                                                          • Covington City County
                                                                                                                                                                            • Craig County
                                                                                                                                                                              • Danville City County
                                                                                                                                                                                • Roanoke County
                                                                                                                                                                                  • Roanoke City County
                                                                                                                                                                                    • Salem County
                                                                                                                                                                                      • Smyth County
                                                                                                                                                                                      Edit Service DetailsClick here to see this service (LJ-8000.8000) and related services within the Service Tree.
                                                                                                                                                                                      Safe Sex Supplies

                                                                                                                                                                                      Geography Served

                                                                                                                                                                                      None

                                                                                                                                                                                      Edit Service DetailsClick here to see this service (LH-5000.7850) and related services within the Service Tree.

                                                                                                                                                                                      © 2025 Virginia Department of Health, Office of Epidemiology, Division of Disease Prevention